• Location: New York, NY
  • Date: March 18, 2021

  • If interested, please send resume to Humanresources@wacoal-america.com

    Ecommerce Coordinator


    The Ecommerce Coordinator is solutions oriented and customer minded. This role sits between Ecommerce and Technical, Project Management and Development. This key contributor will be responsible for supporting website operations while helping to improve the customer journey and ever-evolving on-site experience. This person will be an integral member of the fast-paced Wacoal America Direct business


    eCommerce Support Role Responsibilities

    Website Maintenance + Merchandising

    • Manage and maintain product content and images using the content management system, and update on as needed basis
    • Aid in merchandising of site; image management, product placement, cross sells, sold outs
    • Assist with website refreshes, prepare site update screen shots, push lists
    • Test marketing emails, fact checking and link testing
    • Work collaboratively with Mar-Com team to optimize campaign initiatives
    • Contribute ideas and provide insights to team on an ongoing basis based on comp analysis

    Website Testing

    • Writing test plans
    • Participating in and coordinating website testing with weekly site refreshes and code deployments
    • Troubleshooting website issues
    • Administer web portals for key website functions such as gift cards, chat, etc.
    • Excellent written and verbal communication skills
    • Highly detail oriented
    • Understands responsive design


    • Experience with HCL Commerce desired
    • Experience with web sales desired
    • Excellent written and verbal communication skills
    • Excellent communication skills
    • Ability to organize and document and distribute the results of a meeting
    • Proficient in Microsoft Word, Excel and PowerPoint
    • Proficient in Jira, Wrike or other similar project management applications
    • Ability to plan daily work and projects
    • Minimum 1-2 years experience

    Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change at any time with or without notice.

    If interested, please send resume to Humanresources@wacoal-america.com